WEBSITE SUBSCRIPTION SERVICES AGREEMENT
This Website Subscription Services Agreement (“Agreement”) is entered into between Rocket Website Pros (“Provider”) and “Client”, collectively referred to as “Parties.”
1. Services Provided
Provider agrees to design, build, host, maintain, and update a website for Client under a monthly subscription plan (“Services”). Specific deliverables and feature sets may be described in an attached Scope of Work or service tier description.
2. Subscription Fees
Client agrees to pay a recurring monthly subscription fee. Fees are non-refundable.
In the event a monthly subscription payment is declined, rejected, or otherwise not received by Provider, Client will be notified and must provide an updated payment method. The website will remain online for sixty (60) days from the date of the failed payment.
During this sixty (60)-day grace period:
- The site will remain active and publicly accessible.
- Provider may suspend non-essential services such as updates, revisions, or development work.
If the outstanding balance is not paid within sixty (60) days:
- Provider will suspend hosting and take the site offline.
- The account will be considered terminated for non-payment.
- All past-due amounts must be paid before reactivation.
If Client requests the website for transfer before completing twelve (12) months of subscription, all conditions outlined in Section 5 apply, including payment of the remaining first-year balance.
3. Term and Cancellation
This Agreement becomes effective on the date signed and continues on a month-to-month basis.
Client may cancel Services at any time. Upon cancellation:
- No refunds will be issued for any remaining billing cycle.
- Website access and hosting will cease at the end of the current paid period.
4. Ownership and Access
Provider retains administrative and backend access to the website during the first twelve (12) months of active subscription.
Client will not be granted backend or administrative access until completing twelve (12) consecutive months of paid subscription, unless Section 5 applies.
5. Early Transfer of Website
If Client wishes to terminate Services and take the website with them before completing the first twelve (12) months:
Client must pay the remaining balance of the first-year subscription commitment (i.e., the total of 12 monthly payments minus payments already made).
After full payment is received, Provider will deliver a website transfer package or grant requested access.
6. Client Responsibilities
Client agrees to provide timely content, approvals, and other materials necessary for Provider to perform the Services. Delays in Client response may delay delivery timelines without penalty to Provider.
7. Provider Responsibilities
Provider will use commercially reasonable efforts to ensure uptime, security, and performance of the website. Provider is not liable for downtime caused by third-party hosting vendors, acts of God, or circumstances beyond reasonable control.
8. Intellectual Property
Provider retains rights to proprietary tools, code frameworks, plugins, and design systems used in the development of the website. Custom content created exclusively for Client will transfer to Client only after meeting the conditions in Section 4 or 5.
9. Limitation of Liability
Provider is not liable for any indirect, incidental, or consequential damages. Provider’s total liability under this Agreement will not exceed the total amount paid by Client in the preceding three (3) months.
10. Governing Law
This Agreement shall be governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles.
11. Entire Agreement
This Agreement constitutes the full understanding between the Parties and supersedes any prior proposals or communications.